From Sam · Cedar & Stone Roofing
A quick question about your roof quote
Hi Jamie, just checking whether you had any questions about the roof repair quote I sent over.
Thanks, Sam Taylor
Reactivate follows up on old quotes and brings past customers back, so the work you’ve earned gets booked.
A follow-up, taken care of
You run the business. We run the follow-up.
The whole handoff, start to finish
Managed for youFrom Sam · Cedar & Stone Roofing
A quick question about your roof quote
Hi Jamie, just checking whether you had any questions about the roof repair quote I sent over.
Thanks, Sam Taylor
In your inbox
“Thanks for checking in, Sam. Could you send me the quote again? I’d like to take another look.”
Jamie Morgan · customer reply
From the customer list · illustrative
Jamie Morgan · past customer
Reactivate team · managed for you
We prepare a personal check-in
Using Jamie’s open roof quote, your business details, and the way you sign your emails.
Reviewed by your teamExample email · sent as your business
From Sam Taylor · Cedar & Stone Roofing
To Jamie Morgan
A quick question about your roof quote
Hi Jamie, just checking whether you had any questions about the roof repair quote I sent over. Happy to talk it through.
Thanks,
Sam Taylor
Cedar & Stone Roofing
A new reply · in Sam’s inbox
Jamie Morgan replied to your email
“Thanks for checking in, Sam. Could you send me the quote again? I’d like to take another look.”
You reply from your inbox, as usual.
No software to operate. Illustrative sample only—not a testimonial; names and scenario are made up. No emails are sent here.
The quiet gap
A quote gets buried under the next call. A past customer needs another service but hasn’t thought to ask. Reactivate helps those conversations pick back up—without putting another platform on your plate.
See what we handleStart with your existing customer history. We’ll review it with you and identify a sensible first step.
Your Reactivate team configures and manages email campaigns for open quotes and past customers.
Customer replies arrive in your inbox, ready for you to pick up the conversation.
What we handle
Share the customer list you already have. Your Reactivate team configures and manages the email campaigns with you. When a customer replies, the conversation lands in your inbox.
You bring the customer history and decide where to begin.
We handle campaign setup, upkeep, and the follow-up schedule.
You continue the conversation from your own email inbox.
Behind the scenes
Quote follow-up
Configured and maintained by our team
Your existing customer list
Shared securely for setup
Thoughtful email follow-up
Campaigns handled by Reactivate
This is an illustration of the managed service—not software for owners to operate.
A clear monthly check-in
We’ll show you what went out, what customers said, and what may need a personal follow-up—so you can get the picture without learning new software.
Illustrative sample report
12
sample emails sent
3
sample customer replies
2
sample follow-ups to review
Example notes from your team
One customer asked to revisit a quote next month. Two replies may need your personal attention.
All names, counts, and details shown here are illustrative sample data, not Reactivate customer results.
A practical start
No rip-and-replace project. Bring your customer history, choose where to begin, and let our team take care of the campaign work.
Share your existing contacts securely and start from familiar information.
Together, we’ll identify whether open quote follow-up or reconnecting with past customers makes sense.
Your Reactivate team manages the campaign. You stay in your normal business email for customer replies.
Pricing for trades businesses
Reactivate follows up on old quotes, wakes up dormant customers and brings in reviews, so the jobs you already earned get booked.
We run a proven reactivation playbook for your shop. Your past customers and open quotes get followed up without you lifting a finger.
Billed monthly. + $199 one-time setup
Book a free list reviewFor owners who want a partner, not just a service. Your own account manager writes and runs campaigns built around your business.
Billed monthly. + $499 one-time setup
Book a free list reviewQuestions? Reply to any email from us, or book a free list review and we will walk through your customer list.
Straight answers
A practical service should be easy to understand before you bring it into your business.
Talk through your listBring your real list
Book a no-pressure list review. We’ll look at your customer history and help you map a first step.